HELP CENTERReal people reply within 1 business day

How can we help you launch your site today?

10 answers
Popular:
(01) Quick answers

Step by step, the way it works in your dashboard.

10 most-asked questions
  1. Go to Appearance → Theme Setup.
  2. Pick the demo you want and click Import.
  3. Wait for the progress bar to finish, then click View site.
(02) Getting started

Three steps from download to a live site.

01

Upload & activate

Appearance → Themes → Add New → Upload. Activate, then enter your license key.

02

Run the setup wizard

It checks your server, installs plugins and imports the demo you choose.

03

Make it yours

Open the customizer and set your logo, colors and fonts, then publish.

(03) Documentation

Browse by topic. Every setting, explained.

(04) Video walkthroughs

Watch it done, then do it yourself.

(05) Before you start

What you need, and how fast we reply.

System requirements
WordPress6.4 or newer
PHP8.1 or newer
Memory limit256 MB
WooCommerce (shop themes)Latest version
Max upload size64 MB
The setup wizard checks all of these before installing.
Response times
Single themeIncluded for 6 months1 business day
All-Access & LifetimePriority queue8 hours
Priority support add-onAny plan4 hours
Need longer support? Add an extension
(06) Talk to a human

Open a ticket. The people who built the themes answer it.

  • Include a link to your site if you can
  • Screenshots help us fix it faster
  • Never send your WordPress password